Overstock orders are usually shipped within business days. Once your order is shipped, you can use Overstock tracking to know the location of your parcel. The shipping fee and estimated delivery time frame will be given to you at the time of check out.
However, some items take longer to ship than usual, and these items are listed on the Overstock delivery exception chart.
The standard Overstock shipping method is ground shipping. At this moment, Overstock does not provide you the option to choose the mail carrier of your choice. If you are living in the US, then you will be pleased to know that there is no Overstock Shipping fee for deliveries to the lower 48 states. The Overstock free shipping offer excludes Alaska and Hawaii and all the international orders.
International shipping rates depend on the item being shipped and the destination it is being shipped to. Whenever you place an order, Overstock will let you know the total shipping cost in the currency you select, and you will have to pay no additional charges than the mentioned ones. If you are returning your parcel due to the product's poor quality or because of Overstock error, the company will refund the full cost of the item and original shipping charges.
Ship from China NEW. Overstock tracking. What is Overstock? Where is Overstock located? How do I track my Overstock order? To track your order on Overstock website, follow the steps mentioned below: Log into My Account. Enter the Order number you wish to track. Enter the Overstock tracking number for the item you wish to track.
You will get all the information about your Overstock package. What does order processing mean on Overstock? You will find below all the different statuses you can find for your Overstock order: Submitted: This means that you have successfully submitted your order. Processing: This is the status where your order is under preparation in the warehouse. Shipped: Your Overstock order has been dispatched and now Overstock tracking services can be used as you will receive a tracking number for your package.
Delivered: This means that the delivery man has made the delivery. By purchasing an oversized item, you authorize Overstock. Oversized Item Delivery With Signature The carrier will contact you prior to delivery to arrange a delivery time that will vary depending depending on the freight carrier's schedule.
Whatever information you can give during the phone call will be given to the driver to make the delivery easier for them and you. Carriers are only able to deliver Monday-Friday during normal business hours, and they will give you a 4-hour delivery window. Inform the driver if you have any circumstances that could affect the delivery additional fees may apply :.
Are There Additional Delivery Fees? Please be aware of the following additional fees that may apply to your delivery:. Also, keep in mind that if the freight carrier is not able to contact you for delivery, they may return your item to one of our warehouses and you will be responsible for the cost of return shipping. If you need to reschedule your delivery appointment, please contact the carrier at least 24 hours in advance. Also, please do NOT wait to inspect the item e.
What if the item has damage? If damage is found, please contact Overstock within 24 hours of delivery. Can I return an Oversized Item? Most Oversized Items are returnable within 30 days of the delivery date. For more information, please click here to view our Oversized Items Return Policy. Several delivery carriers are experiencing delays due to high demand. Most of our shipments are delivering on time, but some may experience fewer updates during transit or show no movement until they reach your local delivery hub.
Please check your tracking frequently for updates. You can set up a return for most new and unused products within 30 days of its delivery. For more details, please review our Standard Return Policy. You have 30 minutes from order submission to cancel an order in your MyAccount page by clicking the Cancel Order button. After that time, we cannot cancel the order. Our product information is provided by our suppliers and is complete to the best of our knowledge.
We do not have additional details aside from what is listed on the product page. It may take additional time for your item to leave the warehouse due to efforts to comply with social distancing government guidelines. We are working diligently to ship all orders and will update you with tracking information via email and in the My Account section of our website once available. We cannot edit an order or shipping address after the order is submitted.
You may cancel the order within 30 minutes of placing it and replace it with the correct information. If your item has shipped and you need an address correction, we recommend using a carrier provided service like UPS MyChoice or FedEx Delivery Manager to update your address or make delivery arrangements directly through the carrier.
Back Home. Was this helpful? If your item does not arrive within the quoted timeframe, please contact us. FedEx Cross Border will provide a Unified Tracking link in your order confirmation at the time of purchase. This tracking link allow you to track the package from the warehouse to your destination. You will receive your item with the timeframe provided at checkout.
Shipping rates and fees will vary based on the item and shipping destination. Our site will always display your order total in the currency you select, including any shipping rates or fees.
There are no additional charges or duties when the product arrives at your door, unless otherwise stated at check out. Additional charges related to shipping, duties, or tax are available at checkout for review before you complete your purchase. Order shipping outside the U. This insurance is automatically included at checkout. To opt out of this service, click Remove next to the Insurance field before you submit your order.
The employees who process your order are thoroughly trained and evaluated on proper packaging methods to ensure your items arrive in pristine condition. However, we encourage our customers to utilize our insurance program to protect any accidental damage. Without insurance, you may not file a claim for any loss or damage that occurred during the international shipping process.
If there is an incident during shipping, insurance will cover:. If you reside in the U. Visit the International section of our website and select the destination country. Our international site will help narrow your search and only display inventory available for delivery to your selected country.
You will receive a guaranteed order total for your international order, including all customs tariffs, taxes, and international shipping charges. You can still pay in US dollars and use a US credit card. Several delivery carriers are experiencing delays due to high demand. Most of our shipments are delivering on time, but some may experience fewer updates during transit or show no movement until they reach your local delivery hub.
Please check your tracking frequently for updates.
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